Welcome to PHOERA.CO.ZA SHOPPING!

COVID-19 Prevention Policy


According to new regulations published on Thursday the 14th of May 2020, e-commerce sites are no longer limited to the small range of items that physical stores may sell – though they (and customers receiving packages) must comply with new requirements to prevent the spread of the coronavirus.

Due to the travel restrictions and social distancing measures under the current lockdown, collections, PAXI and Postnet shipping methods have been put on hold.

For everyone's safety, we will thus only make use of courier services who will deliver directly to your door at a very reasonable fee of only R75.

We comply with the directions regarding e-commerce sales during the alert levels of the Covid-19 National State of Disaster.

All your products will be sanitized, in line with the guidelines published by the National Department of Health, before packaging and shipping.

We will provide you with written guidelines on how to safely disinfect your package and products using guidelines published by the National Department of Health.

We will adapt our systems to ensure minimal physical contact with courier personnel and apply protocols to ensure that adequate social distancing is maintained by courier personnel when they collect your products.

You are to please wear a cloth face mask or a homemade item that covers your nose and mouth and please maintain at least one and a half metres distance when receiving your package from the courier personnel.

You may now once again purchase your favourite products safely and from the safety of your home!